Customer Reviews For Ground Drop Off

Parcel Monkey replied on 11/06/2024

Dear Lisa,
Thank you for your feedback. We are very sorry to hear about the inconvenience you experienced with your recent booking.
After checking with the agent handling your booking, we found that a technical error prevented the generation of the label and could not be fixed, which is why the order has been canceled and refunded. We apologize for any frustration this may have caused and appreciate your understanding.
Thank you for bringing this to our attention.
Best regards,
The Parcel Monkey Team