Customer Reviews For UPS® Ground
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UPS® Ground
4.8 2961527/07/2024 James camposBy James campos on 27/07/2024
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UPS® Ground
4.8 2961525/07/2024 Arriane Dennis Restor
By Arriane Dennis Restor on 25/07/2024
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UPS® Ground
4.8 2961524/07/2024 Clarese Conklin
Use this service!!
By Clarese Conklin on 24/07/2024
I have always loved dealing with Parcel Monkey and UPS with one small blip a while back, but a great service
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UPS® Ground
4.8 2961523/07/2024 Nilesh Patel
By Nilesh Patel on 23/07/2024
Easy and smooth order which I ever find.
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UPS® Ground
4.8 2961122/07/2024 Harshit Varma
Bad Customer Experience
By Harshit Varma on 22/07/2024
Customer service centers are always closed. Cancellations shall be processed via the website and customers shouldn't have to go to the service center when all the processes of booking the parcel are automated.
Parcel Monkey replied on 24/07/2024
Dear Harshit,
Thank you for your feedback. We apologize for any inconvenience you’ve experienced with our customer service centers and the refund process. We strive to respond to inquiries as quickly as possible, and refunds typically take 3-5 banking days to process after a review to ensure labels have not been used. We appreciate your understanding and patience.
Best regards,
The Parcel Monkey Team