Customer Reviews For UPS® Ground
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UPS® Ground
4.8 2964523/05/2024 Tony ClinchBy Tony Clinch on 23/05/2024
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UPS® Ground
4.8 2964522/05/2024 Francis
By Francis on 22/05/2024
Very quick and easy. Was able to drop off the package quickly at the courier and be on my way elsewhere
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UPS® Ground
4.8 2964522/05/2024 KIM F KOPEN
By KIM F KOPEN on 22/05/2024
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UPS® Ground
4.8 2964522/05/2024 Marcelo Di Battista
By Marcelo Di Battista on 22/05/2024
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UPS® Ground
4.8 2964122/05/2024 Mark
Add expenses after the shipment
By Mark on 22/05/2024
Add expenses after the shipment with no explanation but add charges for for weight and size but not which one or what was different that what the shipper come up with. the amount of up charge was 2/3 of what the initial cost was this is not acceptable.
Parcel Monkey replied on 22/05/2024
Dear Mark,
We’re truly sorry to hear about the additional charges you encountered after your shipment. We understand how frustrating it is to receive unexpected expenses without a clear explanation.
Please know that we are currently investigating this matter carefully with the carrier to determine the cause of these charges. We apologize for any inconvenience this has caused and assure you that we will reach out to you with clarification as soon as we have more information.
Thank you for your patience and understanding.
Best regards,
The Parcel Monkey Team