Customer Reviews For UPS® Ground
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UPS® Ground4.8 2894509/12/2023 Lanny Badten
By Lanny Badten on 09/12/2023
I shipped two large boxes and they were both delivered in the same condition as they were sent in. Also the amount of time it took was exactly what was stated at the time of shipment.
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UPS® Ground4.8 2894507/12/2023 PA
By PA on 07/12/2023
No complaints what so ever !!
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UPS® Ground4.8 2894507/12/2023 Jim
WELL DONE! FAST EASY, CHEAP
By Jim on 07/12/2023
Very easy and fast. The UPS carrier wanted $600 to ship my parcel.
Parcel Monkey was 1/6th that amount. It was so cheap I thought it was a scam. My Brother received his package today. That was fast. I have already told people about this service and defiantly will recommend it to others. -
UPS® Ground4.8 2894506/12/2023 Laura Long
By Laura Long on 06/12/2023
Excellent service
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UPS® Ground4.8 2894106/12/2023 Matthew Gyves
By Matthew Gyves on 06/12/2023
Terrible. I was accurate with the size and weight of the package. I have subsequently been charged an additional $225, 2 weeks later, on top of the initial $83. This is outrageous and there is no explanation as to why. DO not use this service. It is a total scam that it set to take money without authorization when they feel like it. Awful service!!!
Parcel Monkey replied on 11/12/2023
Dear Matthew,
We have received your message and your case has been forwarded to management for review.
However please note that Parcel Monkey is a price comparison service, not a courier. In order to place any order through our marketplace you must agree that if the dimensions and weight of your parcel(s) are incorrect that additional charges will be applied to your card based on the information provided to us by the courier.
Since we do not actually handle your parcels we must go by the information provided to us by our carrier partners. This is why we ask for any type of documentation to allow us to contact them on your behalf to reverse the charge.
We are very sorry for any inconvenience caused. If you have any questions or need anything else, please let us know. Thank you and have a nice day!
Kind regards,
The Parcel Monkey Team