Customer Reviews For UPS Worldwide Expedited®
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UPS Worldwide Expedited®4.8 3444516/08/2023 LB
Great for shipping a heavy gift
By LB on 16/08/2023
Package arrived on time at a great price. Would use again.
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UPS Worldwide Expedited®4.8 3444116/08/2023 Geormelyn reyes
By Geormelyn reyes on 16/08/2023
This has been the worst shipment I have ever made, I had never had problems with UPS or customs before, but this time I sent a box worth $199.60 dollars and in the RD customs charged me $270 tax dollars, including 3000 pesos Dominican to send the shipment. package to the recipient, and it is assumed that I had already paid for it through monkey parcel, I mean totally disappointed, they also told me that if I did not pay in 5 days they would put the box to be discarded, and in the end it was paid and however, they put the box to throw away, and we had to wait 11 days, after many calls, for customs to process the payment since ups had not sent it.
to top it off they put me as if it were a commercial when it was a gift to my family.
I tried to talk to monkey parcel staff and I never received help , the whole situation I experienced and the injustices is truly sad.Parcel Monkey replied on 16/08/2023
Dear Geormelyn,
I'd like to kindly remind you that shipments via ParcelMonkey operate under the DDU (Dues and Duties Unpaid) policy, as outlined during the booking process. Your charges are exclusively based on the shipping cost. Our customer support agent has reached out to you through your ticket to explain this in more detail.
Thank you.
Kind regards,
PM Team -
UPS Worldwide Expedited®4.8 3444415/08/2023 Ronald Welper
By Ronald Welper on 15/08/2023
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UPS Worldwide Expedited®4.8 3444515/08/2023 Paul Harvey
By Paul Harvey on 15/08/2023
The whole process was straightforward and my parents received their gifts in just a few days!
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UPS Worldwide Expedited®4.8 3444513/08/2023 Robert E Stice
By Robert E Stice on 13/08/2023