Customer Reviews For UPS Worldwide Expedited®
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UPS Worldwide Expedited®4.8 3439507/06/2024 Sue Oswalt
Outstanding service to New Zealand
By Sue Oswalt on 07/06/2024
Outstanding service this is the first time I have shipped through UPS and parcel monkey and my package went from Chicago to Christchurch New Zealand in eight days that is a record and I am astounded and pleased. Love it! Thank you so much
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UPS Worldwide Expedited®4.8 3439507/06/2024 Lucy
By Lucy on 07/06/2024
I have mailed packages through Parcel Monkey for several years. This was one of the best and fastest deliveries.
They are great -
UPS Worldwide Expedited®4.8 3439306/06/2024 Verified Customer
By Verified Customer on 06/06/2024
Slower than expected and additional surprise costs incurred
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UPS Worldwide Expedited®4.8 3439504/06/2024 Olga Ketcman
By Olga Ketcman on 04/06/2024
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UPS Worldwide Expedited®4.8 3439104/06/2024 Kwan
False option to choose Worldwide Expedited for 2-5 days.
By Kwan on 04/06/2024
Pleas don't give an option to choose Worldwide Expedited for 2-5 days if you delivery takes longer than 11 days.
Parcel Monkey replied on 04/06/2024
Dear Kwan,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay you experienced with your delivery. We understand how frustrating it can be when an order takes longer than expected to arrive.
According to our tracking information, there was an unexpected delay of 3 days, excluding weekends. Various factors such as heavy traffic, an increased volume of parcels, and other logistical challenges can sometimes cause these delays.
We genuinely care about our customers and their experiences, and your feedback helps us improve our services. We are working diligently to minimize these delays in the future and ensure a smoother delivery process.
Thank you for your patience and understanding.
Best regards,
The Parcel Monkey Team