Customer Reviews For USPS Priority Mail
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By Jim lydon on 23/02/2021
box was ripped open and pieces were missing,
Parcel Monkey replied on 23/02/2021
Hello Jim,
Thank you for rating our service,
Please check your PM account for updates,
We apologize on behalf of the carrier,
Regards,
PM Team -
By Rodolphe on 17/02/2021
No support
Never respect the time for delivery
Lose the boxes and you never get the refund from the insurranceAgent replied on 17/02/2021
Dear Rodolphe, we are sorry to hear that you did not get the assistance that could meet your expectations. Please, kindly contact us directly, so we can check closely your case and help you in the best way possible. Best regards.
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By Anonymous on 22/01/2021
Item was a marble chessboard, was well packed and labelled "Glass" on all sides. It arrived in a shattered condition, noticeably rattling. USPS initially denied responsibility.
Parcel Monkey replied on 22/01/2021
Hello,
Thank you for rating our service,
We are sorry to hear what happened to your parcel. Please be advised the matter has been raised,the concerned agent will revert to you through your PM account.
Best Regards,
PM Team -
By Nancy E McCaa on 05/01/2021
excess delays
Agent replied on 06/01/2021
Dear Nancy, thank you for your feedback. We are sorry if your parcel took longer to arrive than usual.
They are delivering as quickly and safely as they can, but some items are taking longer during this busy time. Best regards.
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By AMAR on 31/12/2020
Terrible service. Delivered my package after 16 days when I booked a priority service.
Agent replied on 31/12/2020
Dear Amar, we are very sorry to hear that. Please, kindly note that according to the information of the carrier this shipment took longer to arrive than usual.
They are delivering as quickly and safely as they can, but some items are taking longer during this busy time. Best regards.