Customer Reviews For USPS Priority Mail
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By ana wright on 12/10/2020
Agent replied on 22/10/2020
Dear Ana,
We are sorry to hear that you had such experience.
We are hoping to provide better service for you next time.
Best regards. -
By LUCKWELL on 28/06/2020
The tracking number shows nothing! I thought it lost
Parcel Monkey replied on 30/06/2020
Thank you for rating our service,
Please check your PM account for updates,
Regards,
PM Team -
By Nat sooy on 11/09/2020
Agent replied on 14/09/2020
Dear Nat,
Thank you for your reference. We are sorry if our service did not meet your expectations. We hope to provide a better service for you next time.
Have a good day! -
By Claire M Mazewski on 24/12/2019
3 packages sent to same place all at same time for express delivery. One arrived . 2 couldn't be tracked on line. After contacted, notified that 2nd and 3rd packages in transit for delivery 12/19- one before 5:30 , other before 8PM. One arrived at 2:30. 3rd did not arrive 12/19- re-contacted and reportedly not even in city let alone "in transit". Arrived after date and time needed, despite other 2 packages arriving as we were told they would.
Just remember- no matter what you pay and they say, there are no guarantees.Parcel Monkey replied on 28/12/2019
Thank you for rating our service,
We apologize for the inconvenience caused to you,
Kindly note we have raised the matter with the concerned department, do keep an eye on your dashboard for notifications.
Regards,
PM Team -
By Riccardo Gismondi on 06/05/2019
Parcel Monkey replied on 13/05/2019
Hello,
Thanks for your review.
According to the courier the parcel was returned because there was nobody a the indicated address.
Please feel free to contact our support team if there are anymore questions.
Kind Regards
PM Team